Vida Vacations

VIDA VACATIONS
NOTIFICATION CENTER

At Vida Vacations, we believe your safety should always come first.
In all industries, scams are at an all-time high. That's why we've been vigilantly monitoring potential scams in order to keep you and your membership safe.

Fraudsters are becoming more and more creative, frequently impersonating brands and their representatives.

We created this Notification Center to keep you informed about the latest scam attempts and how to identify possible fraud. Any time you receive a suspicious communication that claims to be from us, we urge you to visit this site to check the email address against our own list of official domains.

We'll also be updating regularly with news and other helpful info to keep you secure.

CONTACT US

¡Llámenos! Estamos aquí para cualquier pregunta e inquietud que pueda tener. Nuestro objetivo es asegurarnos de que aproveche al máximo su membresía.

CALLER ID SPOOFING

Many phone scams now use spoofing, or calling from numbers that appear to be from us in the caller ID, but are not. If you receive a call, even if it appears to be from us, hang up immediately and call us back at

STEPS TO RECOGNIZE SCAMS

Vida Vacations

BEWARE IMPOSTOR DOMAINS

Scam emails often come from domains that may look legitimate at first glance but are not. Here's a list of impostor domains that have been used by scammers looking to impersonate Vida Vacations or Vidanta. Check back often as we'll be regularly updating this list.

  • @clubvidavacation.group
  • @vidagroup.com.mx
  • @mayanresortsmembers.com
  • @mayan-palace.com.mx
  • @corporativo-vidanta.com
  • @grupovidanta.mx.com
  • @grupo-vidanta.com.mx
  • @grupovidantavacation.com
  • @grupovidantavacations.com
  • @grupovidantaresorts.com
  • @grupovidantainntl.com
  • @vidacounseling.mx
  • @vidanta-collections.com
  • @vidanta-group.com
  • @vidantabonusprogram.com
  • @vidantabonusweekprogram.com
  • @grupovidantamx.com
  • @vida-vacation.com
  • @vida-vacation.com.mx
  • @vida-vacations.mx
  • @vida-vacationsmx.com
  • @vidavacations.mx
  • @vidavacationsresorts.com
  • @accountingvidavacations.com
  • @grupovidavacations.com.mx
  • @grupovidantacorp.com
  • @grupovidantacorporation.com
  • @grupovidantamexico.com
  • @grupovidantahotelandresort.com
  • @grupovidantaresort.com

WHAT DOES A SCAM EMAIL LOOK LIKE?

This is an example of an actual scam email some members have received. Here we break down some of the ways to know it’s fake with just a glance.

Correo

We will never contact you about renting your weeks.

We don't have any international offices. We're only located in Mexico.

Be sure to look at the domain and make sure it matches our official ones listed above.

NEW VOICE
AUTHENTICATION SYSTEM

NEW VOICE AUTHENTICATION SYSTEM

To further protect your account, we’ve made a significant investment in data security and a state-of-the-art Voice Authentication System, which is what major banks and credit card companies now use. We now require that all members register their “voiceprint.” The system will use your voice’s unique identifying characteristics to confirm your identity.

WE TAKE YOUR SAFETY SERIOUSLY
CALL US TODAY

to enroll in Voice Authentication or if you receive any suspicious communications, including anything from the accounts listed above.

1-800-292-9446